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Forsyte IT Solutions
Forsyte IT Solutions

FAQ Database

Have questions? We’ve got answers! Whether you’re curious about our products, services, or policies, this is the place to find information. Explore the most common questions organizations ask and empower yourself with knowledge. If you don’t see your question here, feel free to reach out. We’re always here to help!

What are the latest security alerts to be aware of?

  • SECURITY ALERT #1: New phishing campaigns have been detected where emails do not contain attachments or URLs, to bypass detection filters. The most common themes are job offers or giveaways. It is critical that email preview is enabled so that SOC teams can have better detection and response to these types of threats.
  • SECURITY ALERT #2: Attackers are using legitimate company services like Cognito Forms to send phishing emails impersonating legitimate organization content to compromise accounts. That is why it is important to promptly and properly block URLs and to communicate with the company service to remove the form.

Managed Security Services Overview

Managed security services refer to cybersecurity controls that are implemented, managed, and updated by a trusted partner. These services help protect your organization from cyber threats and vulnerabilities.

Managed security services allow organizations to achieve enterprise-class security without maintaining an in-house team of cybersecurity experts. Outsourcing security operations is cost-effective and helps prevent devastating incidents.

Managed security services focus specifically on cybersecurity controls, while IT managed services cover broader IT infrastructure management. Both are essential, but cybersecurity services address the unique challenges posed by cyber threats.

A good managed security services provider (MSSP) will adapt their offering to complement your existing IT talent. They work collaboratively with your team to enhance security.  Guardian 365 serves clients with a consultative engineering approach for your team. With roots as a systems integration firm, Guardian 365 security engineers are well-versed in the organizational considerations that must be considered when discussing security initiatives.

Guardian 365 Managed Security Services

Guardian 365 is Forsyte’s comprehensive managed security service that provides 24x7x365 monitoring, proactive threat detection, incident response, and security management as an outsourced vendor for your team. Guardian 365 allows you to prioritize cybersecurity with extended detection and response, human-powered 24x7x365 SOC. Organizations receive automated responses, AI-driven insights, and efficient remediations. The service is backed by expert security operations team members who provide customized security management tailored to fit our clients’ needs.

Organizations supported by Guardian 365 are assigned a team of dedicated SOC analysts, cybersecurity engineers, infrastructure architects, Client Success Account Managers (CSAMs), and help desk support. The members of your Guardian 365 team become an extension of your team and work together to keep your organization safe.

Guardian 365 covers a range of security controls, including real-time alerts, patch management, system updates, threat investigation, and advanced remediation. It ensures organizations stay secure around the clock with expert security resources you can trust.

  • 185,418 alerts ingested this month for analysis
  • 6,180 daily average of alerts
  • 102 tickets related to phishing, malware, or spam alerts
  • 465 total tickets since 5/1/2024
  • 222 escalations related to compromised accounts or suspicious behavior
  • 137 escalations outside of working hours
  • As a broad statistic, Guardian 365 can achieve full remediation* of an entire account in <1 HOUR.
  • There are many cases where the Guardian 365 SOC gets an account remediated within 10 minutes of the alert being generated, especially when part of a campaign.
    *NOTE: Full remediation includes revoking active sessions, resetting passwords, deleting inbox rules, disabling the account, and deleting emails.
  • If we leave it to the client, there are cases where it takes up to 24 hours or more to respond to our escalations, if they wish to handle the remediation as part of their agreement.

Cybersecurity Insurance, GLBA & Security Audits

Guardian 365 is partnered with cyber insurance providers to offer cyber insurance discounts and best policy recommendations for organizations leveraging the Guardian 365 managed security service. This is a unique benefit for Guardian 365 clients.

Guardian 365 Cost & Available Funding

Yes, Guardian 365 is partnered with associations across the United States and provides preferred pricing as a member benefit to those members. Consider utilizing the GSA to procure Guardian 365 service nationwide. If you are a member of an association, please visit our Partnerships page to see if we have a partnership with them If you would like us to consider a partnership, please email info@forsyteit.com.

Yes, Guardian 365 has been entered into E-Rate as an eligible vendor to work with in procuring cybersecurity services. E-Rate has a special program for cybersecurity services that you may qualify to receive and have Guardian 365 federally funded on your behalf.

Yes, if you are a managed Microsoft customer, your Microsoft Account Executive can likely assist you with Microsoft funding if you qualify for certain programs. Contact your Microsoft representative to understand your funding options. If you are moving from M365 A3 to A5 security, there may be available funds to assist with technology support and services. 

Guardian 365 Clients Win the Cybersecurity Battle

Our commitment to security excellence is reflected in the strong partnerships we’ve forged with industry leaders. These logos represent not only successful collaborations but also the trust our clients place in our services.

Schedule a Pen Test

The Guardian 365 Pen Test assesses your systems by simulating cyberattacks on internal resources, external resources, and web apps.

See identify configuration issues and vulnerabilities that external and internal attackers could use to exploit your systems. Sign up for a Guardian 365 Pen Test to enhance your security today!

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EDUCATION LEADERS TALK SECURITY

You’re in the right place! Complete the form to hear the latest Guardian 365 security discussion featuring IT leaders from Spelman College and Spring Grove Area School District. You won’t want to miss this!

Guardian 365: Education Leaders Talk Security
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Cybersecurity Insurance Audit

Let us help you save money on your Cybersecurity Insurance by providing an audit of your current environment, and provide recommendations on how to reduce the cost of your insurance policy,

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Request a Demo

At Forsyte Guardian 365, we believe in transparency and hands-on experiences. Complete the form to request your personalized demo. Remember, security is not a luxury. It’s a necessity. Let’s empower your team with Guardian 365! 

Request a Demo

At Forsyte Guardian 365, we believe in transparency and hands-on experiences. Complete the form to request your personalized demo. Remember, security is not a luxury. It's a necessity. Let's empower your team with Guardian 365! 

Request A Demo
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Get Started

If you are experiencing a security breach or have detected suspicious activity, get help now.

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Expert Recovery Services for Security Breaches

If you are experiencing a security breach or have detected suspicious activity, get help now.

Contact - Recovery Services
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