Balance Your Workload
Designed to strengthen the health and security of your current environment, Forsyte’s Managed Services for IT and Security are designed to reduce the ongoing administrative burden and cost of monitoring, maintaining, and supporting your current infrastructure. Our proactive monitoring is available 24/7 – 365 days a year, and our team of skilled Microsoft consultants are equipped to tackle recurring administration and Level 2/3 support requests for your on-premise, hybrid and cloud environments.
Infrastructure–services include system monitoring, preventative maintenance, desktop and server support and resolution.
Security and Phish Hunter–services include fault and threat detection, activity log monitoring, incident response and remediation, forensic policy maintenance, event correlation, operational governance, forensic reporting.
Reduced Expenses: Our clients report that our services cost up to 40% less than a full-time resource. Our predictable monthly operating expenses allow you to budget and avoid expensive one-off escalations.
Increased Reliability: We offer a service level agreement (SLA) that guarantees our responsiveness 24/7, 365 days a year. Our customer satisfaction scores average over 90%.
Improved Efficiencies: We provide a dedicated delivery manager that you contact directly. Your Delivery Manager will bring named resources to meet your needs who are trained in your unique environments, eliminating costly discovery time. Your customized extranet site gives you access to critical reporting (weekly and monthly) and request tracking.
Peace of Mind: We solve the problem of finding qualified resources and more importantly, retaining them. Rest assured your Microsoft environment is covered no matter what changes take place within your existing IT and Security resources.